Phd. Santiago Gutiérrez Broncano - CMI Business School
 

Phd. Santiago Gutiérrez Broncano

Faculty and Research

Professor Phd. Santiago Gutiérrez Broncano

Education

  • PhD from the Universidad San Pablo CEU Madrid in the area of Business Administration.
  • Master in Business Administration and Management. IADE-Autonomous University of Madrid.
  • Bachelor of Business Administration and Management. University of Alcalá de Henares.

Areas of Interest

  • Corporate strategies and internationalization of companies.
  • People management and high commitment practices.
  • Business development and family business management.

Biography

Santiago Gutiérrez Broncano holds a PhD in Business Organization from the San Pablo CEU-Madrid University (2003), MDD in Business Management and Administration from the IADE-Autonomous University of Madrid (2005) and a Bachelor in Business Administration and Management from the University of Alcalá de Henares (1998).

He is currently a Professor of Business Organization of the Department of Business Administration in the University of Castilla-La Mancha in the Faculty of Social Sciences of Talavera. Before joining the University of Castilla-La Mancha, he was a professor at the Rey Juan Carlos University of Madrid and the Catholic University of Avila, where he has taught his degree and postgraduate courses in the area of Business Organization, teaching such subjects as Business, Human Resources Management and Strategic Management.

Since 2000, he has collaborated with different universities in different countries such as Catholic University of Santiago del Estero (Santiago del Estero, Argentina), South Bank University (London, United Kingdom), Universidad Pontificia Bolivariana (Medellin, Colombia), Sergio Arboleda University (Bogotá, Colombia), Do Miño University (Portugal). He has given training courses to managers of different companies and collaborates periodically with institutions and business organizations.

His current research focuses on the development and improvement of the competitiveness of companies through the implementation of different strategies: internationalization of companies, corporate reputation, total quality management, high performance practices in personnel management or management of the family business. Professor Gutiérrez has publications in different journals with relevant impact index such as Frontiers in Psychology, Total Quality Management and Business Excellence, Business Research Quarterly or Universia Business Review among others, and book chapters in prestigious publishers such as Springer, Dyckinson or IGI Global. In 2010 he obtained an Access for his research work in the area of Human Resources by the Center for Financial Studies. And he has directed more than 12 doctoral theses.

He is a member of various associations such as the Scientific Association of Economics and Business Management and the International Medical Geology Association. And evaluator of national and international journals within the field of business management and personnel management.

Publications

Articles in Research Journals

  • Gutiérrez-Broncano, S.; Jiménez Estévez, P.; Zabala Baños, M.C. (2017). Behavior of internal customer in family business: strategies and actions for improving their satisfaction. Frontiers in Psychology. 8:1266, pp. 1 – 12. Factor de impacto JCR (2016): 2,321. Q2 (33/128 Multidisciplinary) 5 Year Impact Factor: 2.820. doi: 10.3389/fpsyg.2017.01266 Citas WOS: 0. 800 Visualizaciones. Conteo de uso 3
  • Muro Rodríguez, A.I.; Pérez Jiménez, I.R.; Gutiérrez-Broncano, S. (2017). Consumer behavior in the choice of mode of transport: a case study in the Toledo-Madrid corridor. Frontiers in Psychology. 8: 1011, pp. 1 -20. Factor de impacto JCR (2016): 2,321. Q2 (33/128 Multidisciplinary) 5 Year Impact Factor: 2.820. doi: 10.3389/fpsyg.2017.01011 Citas WOS: 0. 1018 Visualizaciones. Conteo de uso 11
  • Rubio Andrés, M.; Gutiérrez-Broncano, S.; Nicolás Montoya, J.N. (2015). Could innovative teams provide the necessary flexibility to compete in the current context?. Cuadernos de Gestión, 15 (1), 145-164. Factor de impacto SJR (2015): 0.157 (Q3) (35/53 Industrial Relations) y SJR (2016): 0.250 (Q2). (23/53 Industrial Relations). Doi: 10.5295/cdg.130446mr Citas WOS:1. Citas Scholar: 3
  • Ruiz Sánchez, B.; Esteban Talaya, A.; Gutiérrez-Broncano, S. (2014). Determinants of reputation of leadings Spanish financial institutions among their customers in a context of economic crisis. BRQ-Business Research Quarterly, 17 (4), 259-278. Factor de impacto JCR (2015): 0.857 (Q3) 89/120. 5 Year Impact Factor: 1.325. Factor impacto SJR (2014): 0.17 (Q3) y SJR (2015): 0.34 (Q2). Doi: 10.1016/j.brq.2014.04.002 Citas Scopus 6. Citas WOS 4. Citas Google Scholar: 11. Conteo de uso 38
  • Ruiz Sánchez, B. Esteban Talaya, A.; Gutiérrez-Broncano, S. (2014). Reputación bancaria durante la crisis económica. Comparación entre las principales entidades financieras desde la perspectiva del cliente. Universia Business Review, 43, 16-35. Factor de impacto SJR (2014): 0.223 (Q2). (141/238 Business, Management and Accounting, miscellaneous). Citas Scopus 5. 387 Visualizaciones. Descargas 66
  • Blázquez Resino, J.J.; Chamizo González, J. Cano Montero, E.I.; Gutiérrez-Broncano, S. (2013). Calidad de vida universitaria: identificación de los principales indicadores de satisfacción estudiantil. Revista de Educación, 362, 454 – 484. Factor de impacto JCR (2013): 0.201 (Q4) (201/219 Education). 5 Year impact factor: 0.447. Factor de impacto JCR (2016): 1.185. Factor de impacto SJR (2013): 0.391 (Q2) (414/1068 Educación). Doi: 10.4438/1988-592X-RE-2013-362-238 Citas WOS: 2. Citas Scopus:3. Citas Google scholar: 16. Conteo de uso 18
  • Gutiérrez-Broncano, S.; De Pablos Heredero, C. (2010). Análisis y evaluación de la gestión por competencias en el ámbito empresarial y su aplicación a la universidad. Revista complutense de educación, 21 (2), 323-343. Factor de impacto SJR (2010): 0.317 (Q2). (365/840 Social Science Education). doi:10.5209/RCED.15967 Citas Scopus:4. Citas Google Schlar: 29.
  • Blanco Callejo, M.; Gutiérrez-Broncano, S. (2010). Application of total quality management approach in Spanish retailer: the case of Mercadona. Total Quality Management & Business Excellence, 21 (12), 1365 – 1381. Factor de impacto JCR (2010): 0.387 (Q3) (118/194 Business). 5 Years impact factor: 0.822. Factor de impacto JCR (2016): 1.368. Factor impacto SJR (2010): 0.411 (Q2) (71/286 Business, Management and Accounting, Miscellaneous). Doi: 10.1080/14783363.2010.530782 Citas WOS 7. Citas Scopus: 10. Citas google Scholar: 16+2. Visualizaciones: 639. Conteo de uso 12
  • Gutiérrez-Broncano, S.; Rubio Andrés, M. (2009). El factor humano en los sistemas de gestión de calidad del servicio: un cambio de cultura en las empresas turísticas. Cuadernos de turismo. 23, 129 – 148. Factor de impacto SJR (2014): 0.133 (Q4) Citas Scopus:1. Citas Google Scholar: 34
  • Blanco Callejo, M.; Gutiérrez-Broncano, S. (2008). Un modelo de gobierno corporativo que permite un comportamiento ético: el caso de Mercadona. 11 (2), 159 – 186. Factor de impacto SJR (2008): 0.137 (Q3) (136/256 Business, management and accounting, miscellaneous). Citas Scopus: 1
  • Blanco Callejo, M.; Gutiérrez-Broncano, S. (2008). El empleo del modelo de gestión de la calidad total en el Sector de la distribución comercial en España: el caso de Mercadona. Universia Business Review. 17, 40 – 63. Factor de impacto JCR (2010): 0.228. Factor de impacto SJR (2009): 0.112 (Q3). (195/286 Business, management and accounting, miscellaneous). Citas WOS: 4. Citas Scopus: 4. Citas Google Scholar: 24. Visualizaciones: 963. Descargas: 3848. Conteo de uso: 6

 

Chapters

  • Gutiérrez-Broncano S., Jiménez-Estévez P., Rubio-Andrés M. (2018) Theoretical Models of Human Resource Management: The Anthropological Model as a Full Model to Manage Human Resources. In: Machado C., Davim J. (eds) Organizational Behaviour and Human Resource Management. Management and Industrial Engineering. Springer International Publishing, Cham. Factor SPI Internacional-Economía (2014): 8.021 (1/40). Doi: 10.1007/978-3-319-66864-2_7
  • Gutiérrez-Broncano, S.; Rubio Andrés, M; Zapata Valencia, J.C. (2017). The measurement of human capital and its relation to the generation of business value: empirical study. En C. Machado y J.P Davim (Eds.), Productivity and Organizational Management, (pp. 1 – 20). Berlín, Germany: De Gruyter. Factor SPI Internacional-Economía (2014): 0.129 (23/40).Doi: 10.1515/9783110355796-001 Indexado en SCOPUS
  • Gutierrez-Broncano, S.; Rubio Andrés, M.; Jiménez Estévez, P. (2016). What we know about organizational commitment: an overview of the literature of last decades. En C. Machado y J.P Davim (Eds.), Organizational management: policies and practices in global market, (pp. 1 – 14). United Kingdom: Palgrave Macmillan UK. Factor SPI Internacional-Economía (2014): 0.529 (15/40). Doi: 10.1057/9781137473080 Indexado en SCOPUS
  • Rubio Andrés, M.; Gutiérrez-Broncano. ; Varona Castillo, L. (2014). Self-Managing teams in small and medium enterprises. In C. Machado, P. Melo (Eds.) Effective human resource management in small and medium enterprises: Global perspective, pp. 280 – 300. Hershey, PA: IGI Global. doi:10.4018/978-1-4666-4731-2. Indexado en Scopus. Factor SPI Internacional-Economía (2014): 0.003 (38/40). Doi: 10.4018/978-1-4666-4731-2.ch014 Citas Scopus: 2
  • Gutiérrez-Broncano, S.; Rubio Andrés, M; Jiménez Estévez, P. (2014) Managing human resource in family businesses: a review on the current state of research and new proposals for the future. In C. Machado, P. Melo (Eds.) Effective human resource management in small and medium enterprises: Global perspective, pp. 96-112. Hershey, PA: IGI Global. doi:10.4018/978-1-4666-4731-2. Indexado en Scopus. Factor SPI Internacional-Economía (2014): 0.003 (38/40). Doi: 10.4018/978-1-4666-4731-2.ch005 Citas Scopus: 1
  • Rubio Andrés, M.; Gutierrez-Broncano, S. (2014). Influence of Organizational Flexibility in High Performance Work Practices. In C. Machado, J.P. Davim (Eds.). Work organization and human resource management (pp. 125–134). New York, USA: Springer International Publishing. Factor SPI Internacional-Economía (2014): 8.021 (1/40). Doi: 10.1007/978-3-319-06376-8_8
  • Gutiérrez-Broncano, S.; Rubio-Andres, S.; Jiménez Estévez, P. (2014). Effective human resource practices in Family Businesses. In C. Machado, J.P. Davim (Eds.). Work organization and human resource management (pp. 93-104). New York, USA: Springer International Publishing. Factor SPI Internacional-Economía (2014): 8.021 (1/40). Doi: 10.1007/978-3-319-06376-8_6
  • Gutiérrez-Broncano, S. (2012). Management and leadership of innovative work teams. In S. de Juana-Espinosa, J. A. Fernandez-Sanchez, E. Manresa-Marhuenda and J. Valdes-Conca (Eds.). Human resource Management in the digital economy: creating synergy between competency models and information (pp. 290-315). Hershey, PA: IGI Global. Factor SPI Internacional-Economía (2014): 0.003 (38/40). Doi: 10.4018/978-1-61350-207-5.ch016
  • Gutiérrez-Broncano, S. (2011). El liderazgo en los equipos de innovación abierta. En C. De Pablos Heredero (Ed.) Oportunidades de investigación en innovación abierta (pp. 119-139). Madrid, España: Dykinson. Factor SPI Nacional-Economía (2014): 0.076 (25/43).

 

Contributions to Congresses

He has participated as a speaker in more than 30 national and international conferences around the world.